Pearl Grit Company Privacy Policy
Pearl Grit Company Return and Refund Policy
Effective date: July 31, 2026
Pearl Grit Company LLC respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit pearlgritt.com, place an order, contact us, request custom work, subscribe to marketing, or otherwise interact with our business.
FTC guidance recommends collecting only information a business reasonably needs, protecting retained information, disposing of it securely, and preparing for security incidents.
Information We Collect
Depending on how you interact with us, we may collect:
Information You Provide
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order and purchase information
- Product size, color, and customization selections
- Messages and customer-service communications
- Logo files, photographs, artwork, names, and information submitted for custom orders
- Reviews, testimonials, or other content you submit
- Marketing preferences
Payment information is processed by our payment service provider. Pearl Grit Company may not directly receive or store complete credit-card information.
Information Collected Automatically
When you use our website, we or our service providers may automatically collect:
- Internet Protocol address
- Browser and device type
- Operating system
- Referring website
- Pages viewed
- Approximate location based on IP address
- Dates and times of visits
- Shopping-cart activity
- Cookie and analytics information
How We Use Information
We may use personal information to:
- Process and fulfill orders
- Ship products and provide tracking information
- Create custom artwork and merchandise
- Communicate about orders, returns, and customer-service requests
- Process payments and prevent fraudulent transactions
- Maintain and improve our website
- Understand customer preferences and website usage
- Send marketing messages when permitted
- Conduct promotions
- Maintain business, tax, and accounting records
- Protect our rights, customers, website, and business
- Comply with legal obligations
Cookies and Similar Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand traffic, maintain shopping carts, measure advertising, and improve customer experience.
Your browser may allow you to block or delete cookies. Some website features may not function correctly when cookies are disabled.
How We Share Information
We may share information with service providers that assist us with:
- Website hosting
- E-commerce operations
- Payment processing
- Order fulfillment and print-on-demand services
- Shipping and delivery
- Email and marketing services
- Website analytics
- Fraud prevention
- Accounting, legal, or professional services
These providers may access information only as reasonably necessary to perform services for us.
We may also disclose information:
- To comply with applicable laws, court orders, or lawful requests
- To investigate fraud, security incidents, or violations of our policies
- To protect our customers, company, property, or legal rights
- In connection with a merger, sale, financing, restructuring, or transfer of the business
- With your direction or consent
Pearl Grit Company does not sell customer personal information for money.
Email and Text Marketing
When you subscribe to marketing, we may send information about products, releases, sales, or events.
You may unsubscribe from promotional emails using the unsubscribe link contained in the message. Transactional communications concerning orders and customer service may still be sent.
Commercial marketing emails must accurately identify the sender, avoid deceptive subject lines, include an opt-out method, and honor unsubscribe requests as required by the CAN-SPAM Act.
We will send marketing text messages only when appropriate permission has been obtained. Message and data rates may apply. Consent to marketing messages is not required to make a purchase.
Custom Artwork and Submitted Content
When you submit photographs, logos, names, artwork, or other content for custom work, we use that content to communicate with you, create proofs, produce your order, and maintain appropriate business records.
You confirm that you have the legal right and permission to provide submitted content for the requested use.
Data Retention
We retain personal information only as long as reasonably necessary for:
- Order fulfillment
- Customer service
- Business records
- Tax and accounting requirements
- Fraud prevention
- Legal compliance
- Resolving disputes
- Enforcing agreements
Data Security
We use reasonable administrative, technical, and physical safeguards intended to protect information. However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Parents or guardians who believe a child has provided personal information should contact us so we can review and delete it when appropriate.
The FTC provides separate compliance requirements for websites and online services directed to children under 13.
Your Choices and Rights
Depending on where you live, you may have rights to request that we:
- Confirm whether we possess personal information about you
- Provide access to certain personal information
- Correct inaccurate information
- Delete certain information
- Stop sending marketing communications
Certain information may be retained when required for legal, tax, security, fraud-prevention, or order-record purposes.
Submit requests to info@pearl-grit.com. We may need to verify your identity before completing a request.
Third-Party Websites
Our website may contain links to websites operated by other companies. Pearl Grit Company is not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy periodically. The revised policy will be posted on our website with a new effective date. Continued use of the website after an update constitutes acknowledgment of the revised policy.
Contact Us
Privacy questions and requests may be sent to:
Pearl Grit Company LLC
Website: pearlgritt.com
Email: info@pearlgrit.com
Phone:
Mailing address: 970 Dundee, Casper WY 82609